Call Boxes for Apartments: Benefits, Considerations, & Features
Call boxes for apartments have long been a staple in multi-unit residential buildings, serving as the first line of communication between residents and visitors.
However, with advancements in technology and growing security concerns, these systems have evolved significantly. Modern apartment call boxes now offer enhanced features that cater to the needs of both residents and property managers.
In this post, learn what an apartment call box is and how your property operations can benefit from installing one.
What are apartment call boxes?
An apartment call box is a type of intercom system that allows communication between visitors at the building entrance and residents inside their units. These systems are commonly installed at the main entryway of multifamily buildings, such as apartment complexes, condominiums, and gated communities.
Traditional vs. modern call boxes for apartments
Older call boxes typically featured a speaker, microphone, and a directory or unit selector. Visitors would use the system to “buzz” a resident, who could then communicate via audio and press a button to unlock the door remotely.
Today, apartment call boxes have evolved into smart, connected systems.
Many modern apartment call boxes include:
- Video calling, so residents can see who's at the door.
- Mobile app integration, which enables access from smartphones or tablets.
- Cloud-based management, which allows property managers to update resident directories and monitor access logs remotely.
- Multiple access methods, such as key codes, QR codes, and RFID tags.
Key features of modern apartment call boxes
1. Video integration
Many contemporary call boxes come equipped with high-definition cameras, allowing residents to visually verify visitors before granting access. Some systems even offer facial recognition capabilities, adding an extra layer of security.
2. Smartphone connectivity
Integration with mobile apps enables residents to receive notifications, communicate with visitors, and unlock doors remotely. This feature is particularly beneficial for residents who are frequently on the move or away from home.
3. Cloud-based management
With modern apartment call boxes, property managers can now manage access permissions, update directories, and monitor entry logs through cloud-based platforms. This centralized control simplifies administrative tasks and enhances overall security.
4. Multi-access options
Modern call box systems support various access methods, including PIN codes, key fobs, and QR codes. This flexibility ensures that residents and authorized personnel can choose the most convenient and secure method for them.
5. Integration with other smart systems
Advanced call boxes can integrate seamlessly with other smart home or building systems, such as lighting, thermostats, and security cameras, providing a cohesive and automated living experience. Residents are impressed with the simplicity and the efficiency of integrated systems, and are often willing to pay extra for them.
Benefits for residents and property managers
Benefits of an apartment call box are felt by everyone in the building. However, the two groups who benefit most are residents and property managers.
For residents:
- Enhanced security: Visual verification and secure access methods reduce the risk of unauthorized entry.
- Convenience: Remote access and multiple entry options cater to diverse lifestyles and schedules.
- Improved delivery access: Many systems allow temporary or one-time codes, reducing missed deliveries and package theft.
- Peace of mind: Features like video calling and call logs allow them to feel more in control of who enters their space.
For property managers:
- Efficient management: Cloud-based systems streamline administrative tasks and reduce the need for on-site personnel.
- Cost savings: Modern call boxes can reduce the need for physical keys and traditional security staff, leading to long-term savings.
- Simplified visitor management: Call boxes with integrated visitor logs and time-stamped entry records make it easier to track guest access.
- Scalability for growing properties: Adding new users or expanding to additional entry points requires minimal hardware changes and can often be done remotely.
Considerations before upgrading your apartment call box
Upgrading to a modern apartment call box system is a smart investment, but it’s not a one-size-fits-all solution. Before making the switch, property owners and managers should weigh several important factors to ensure a smooth transition and long-term satisfaction for residents.
Installation costs and requirements
One of the most immediate considerations is the cost of installation. Modern call boxes, particularly those with video and mobile app capabilities, may require wiring upgrades, internet access points, or even structural adjustments to accommodate new hardware. Alternatively, retrofitting in older buildings can be more complex and may involve additional contractor fees or permitting requirements.
Compatibility with existing systems
It’s essential to assess how well a new call box system will integrate with your building’s current infrastructure. Will it sync with existing access control systems, security cameras, or resident directories? Choosing a system that integrates easily can reduce installation time, lower costs, and ensure better system performance in the long run.
Internet and power connectivity
Many smart call boxes depend on reliable Wi-Fi or Ethernet connections. If your building has poor internet coverage in key entry areas, you may need to invest in network enhancements. Additionally, some units require backup power sources or integration with your building’s emergency power systems to maintain functionality during outages.
Resident needs and preferences
Technology upgrades in shared spaces impact everyone, so involving residents early in the process is critical. To do this, gather feedback through surveys or community meetings to understand their routines, concerns, and expectations.
For instance, do residents prefer smartphone access, or would a simple PIN pad suffice? Tailoring the solution to your specific resident base helps increase satisfaction and reduce resistance to change.
Ongoing maintenance and support
Even the most advanced call boxes require regular maintenance, software updates, and occasional troubleshooting. When choosing a system, look for providers that offer strong customer support, warranties, and ongoing service options. Lastly, it’s also important to choose a system with user-friendly dashboards and controls, as it minimizes training needs for both staff and residents.
Conclusion
The overall upgrade of apartment call boxes from basic intercoms to sophisticated access control systems reflects the broader shift towards smart living solutions. By embracing these advancements, residential buildings can offer enhanced security, convenience, and a modern living experience that meets the expectations of today's residents.
